Privacy Policy

Effective Date: January 1, 2026

Westbrook Realty Group, a dba of Goldibrook Group LLC ("we," "us," or "our"), operates the website westbrookrealtygroup.com and communicates with clients via phone, SMS text message, and email. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, contact us directly, or engage our real estate services.

By using our website or providing your contact information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

  • Full name

  • Email address

  • Phone number (mobile or landline)

  • Mailing or property address

  • Financial information relevant to a real estate transaction (e.g., pre-approval status, budget range)

  • Any other information you voluntarily submit through our contact forms, consultation requests, or direct communications

b. Information Collected Automatically

  • IP address and browser type

  • Pages visited and time spent on our website

  • Referring URLs and search terms

  • Device type and operating system

This information is collected using cookies, web beacons, and similar tracking technologies.

c. Information from Third Parties

We may receive information about you from MLS databases, referral partners, lead generation platforms, or other licensed real estate professionals in connection with a transaction or inquiry.

2. How We Use Your Information

We use the personal information we collect to:

  • Respond to your inquiries, consultation requests, or property searches

  • Provide real estate brokerage services including buyer representation, seller representation, and market analysis

  • Send you property listings, market updates, and relevant real estate information

  • Communicate with you via phone call, SMS/text message, or email regarding your real estate needs

  • Schedule showings, consultations, and appointments

  • Comply with Texas Real Estate Commission (TREC) regulations and applicable state and federal law

  • Improve our website, services, and marketing efforts

  • Register for and maintain A2P SMS/text messaging compliance under carrier and CTIA guidelines

3. SMS and Text Message Communications

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Westbrook Realty Group regarding:

  • Property listings and market updates

  • Appointment reminders and scheduling

  • Follow-up communications related to your real estate inquiry

  • General real estate information and educational content

Message frequency will vary based on your inquiry and stage of the real estate process. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message. For help, reply HELP or contact us at [email protected].

We do not sell or share your phone number with third parties for their own marketing purposes. Your information is used solely in connection with the real estate services we provide.

SMS Opt-In Data Sharing Policy

We do not sell, share, rent, or disclose your SMS opt-in status, mobile phone number, or any information collected through our SMS messaging program to any third party or affiliate for their own marketing or promotional purposes under any circumstances. This information is collected solely for the purpose of communicating with you directly about your real estate inquiry or transaction with Westbrook Realty Group.

SMS opt-in consent is not transferable and will not be shared with any other individual, company, or organization. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

  • With licensed real estate professionals, transaction coordinators, lenders, title companies, inspectors, or other service providers involved in your real estate transaction

  • With MLS (Multiple Listing Service) systems as required for listing or buyer representation services

  • With technology platforms and CRM systems used to manage our business operations (e.g., GoHighLevel, Google Workspace), subject to their own privacy policies

  • With law enforcement or regulatory authorities if required by law, court order, or to comply with TREC regulations

  • In connection with a merger, acquisition, or sale of business assets, in which case you will be notified

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our website. These tools may collect information sent by your browser as part of a web page request.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations under Texas real estate law and TREC record-keeping requirements, resolve disputes, and enforce our agreements. Real estate transaction records are typically retained for a minimum of four (4) years as required by TREC.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access, correct, or delete the personal information we hold about you

  • Opt out of marketing communications at any time

  • Request that we restrict or stop processing your information

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites, including MLS search portals, lender sites, and social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Westbrook Realty Group
A DBA of Goldibrook Group LLC
Broker/Owner: Ashly Westbrook
Dallas, Texas
Email: [email protected]
Website: westbrookrealtygroup.com